Xfinity ID

Privacy Policy

Last Updated: August 22, 2012

Xfinity ID (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our identity verification services.

Information We Collect

We collect information you voluntarily provide to us, including:

• Personal Identifiers: name, email address, phone number, username, password, and other registration data.
• Financial Information: payment card details, billing address, and transaction history when you make purchases or verify your identity.
• Identity Verification Data: government-issued ID numbers, Social Security Number (SSN), date of birth, and other information required for identity proofing.
• Device and Usage Data: IP address, browser type, operating system, access times, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account;
• To verify your identity and prevent fraud;
• To process transactions and send you related confirmations;
• To communicate with you about your account, updates, and promotional offers;
• To improve our website, products, and services;
• To comply with legal obligations and enforce our terms.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: trusted partners who assist us in operating our website, processing payments, and delivering services (e.g., payment processors, identity verification services).
• Legal Compliance: when required by law, court order, or government request, or to protect the rights, property, or safety of Xfinity ID, our users, or others.
• Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement industry‑standard security measures, including encryption, access controls, and regular monitoring, to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information;
• Opt out of certain data processing activities;
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at privacy@xfinityid.com.

Cookies and Tracking

We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and administer the site. You can manage cookie preferences in your browser settings.

Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Xfinity ID Privacy Office
123 Tech Plaza, Suite 200
San Francisco, CA 94105
Email: privacy@xfinityid.com

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